Your privacy matters to us. This policy explains how we collect, use, and protect your information when you use our website and services, in compliance with South African law.

Information We Collect Online

We collect certain personal and technical information to provide you with a better experience and meet regulatory obligations.

• Contact details such as your name, email address, and phone number provided when you reach out or submit forms.
• Technical data including your IP address, browser type, device identifiers, and browsing patterns on our website.
• Details of your communications and inquiries, such as emails or calls, which help us respond to your requests.
• Cookies and similar technologies that enhance site functionality and help us analyse website usage.

How We Use Your Information

We use your information only as permitted by law and for purposes directly related to our services.

• To respond to your inquiries and provide the services or information you request from us.
• To operate, maintain, and improve our website’s performance and user experience.
• To comply with legal obligations and regulatory requirements applicable in South Africa.
• To analyse usage patterns and site interactions, helping us better understand visitor needs.

Legal Basis for Processing

We process your personal data based on legitimate interests, consent, and compliance with legal obligations.

Our processing activities rely on your consent when you submit forms, on our legitimate interests in operating and improving the website, and on legal obligations under South African data protection laws.

Sharing Your Data

We do not sell your personal data. Sharing is limited to necessary circumstances as detailed below.

• With trusted service providers who assist in operating our website or delivering requested services, under confidentiality agreements.
• With legal or regulatory bodies if required by law, regulation, or to protect our rights and safety.
• If our business structure changes, such as through a merger or acquisition, personal data may be transferred as permitted by law.

Data Security

We use reasonable administrative and technical safeguards to protect your data from loss, misuse, or unauthorised access. While no online system is completely secure, we are committed to continuously improving our security practices and promptly addressing any vulnerabilities.

Your Rights

You have rights regarding your personal data under South African law, including those listed below.

• The right to access your personal information and request a copy of what we hold.
• The right to correct inaccurate or outdated information in our records.
• The right to request deletion of your data, subject to legal retention requirements.
• The right to object to certain types of processing or withdraw consent at any time.

Cookies and Tracking

We use cookies to improve website functionality, remember your preferences, and analyse usage. You can control cookie settings in your browser. For full details, see our Cookie Policy.

View Cookie Policy View Cookie Policy

Contact Us

For any questions or requests regarding your personal data or this policy, please contact us using the details below.

Changes to This Policy

We may update this policy from time to time. We will post any changes here and update the effective date below.